Emergency Support
Phone & Online Crisis Help
If you or someone you know is in immediate danger, call 999. For counselling and emotional support, use the hotlines and chat services listed below.
Immediate Danger?
Call 999 right now
Emergency services are available 24/7. Stay on the line until help arrives or someone else can assist you.
Call 99924/7 Emotional Support Hotlines
Round-the-clock phone support from trusted community organisations.
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24/7 Emotional Support Hotlines
Round-the-clock phone support from trusted community organisations.
Samaritans
撒瑪利亞會
Multilingual emotional support
Languages: Cantonese, English, Mandarin
Lifeline
生命熱線
Suicide prevention hotline
Languages: Cantonese, Mandarin
Emotion Line
情緒通
Mental health support line
Languages: Cantonese, Mandarin
Carers Support
護老者支援
Assistance for carers and families
Languages: Cantonese, English
Other Emotional Support Hotlines
Hotlines for families, youth, and community members in need.
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Other Emotional Support Hotlines
Hotlines for families, youth, and community members in need.
Caritas Concern Line
明愛晴綫
Family and youth support
Languages: Cantonese, Mandarin
SWD Hotline
社會福利署熱線
Social welfare support and referrals
Languages: Cantonese, English
Tung Wah Group Hotline
東華三院
Family counselling and support
Languages: Cantonese
Hospital Authority Mental Health
醫管局精神健康專線
Mental health consultation and referrals
Languages: Cantonese, English
Online & Chat Support
Digital counselling services for text or video support.
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Online & Chat Support
Digital counselling services for text or video support.
Social Welfare Department eCounselling
Online counselling service
Lifeline Live Chat
Instant chat with trained volunteers
Need more guidance?
Learn how different mental health services work, what to expect from therapy, and how to support someone in crisis on our Know More page.
Explore Know More